Policies
~Payment~
Payment is appreciated within 3 days after check out. I accept PayPal, money order, and personal check (5 day hold for clearance) .
Please keep in mind that these signs are individually handcut, aged, and distressed to give each an authentic "vintage" or "antique" look. This process takes time. Please allow 7 up to 15 business days for shipping. We take pride in our design and craftsmanship and we believe that each customer deserves the best of what we have to offer.
I will combine shipping...the more you buy...the more you save!
All items are describe as accurately and honestly through photos and description. If photos and description do not answer your questions, please email me before purchasing.
INTERNATIONAL BUYERS:
Please email me for shipping quotes before purchasing. Please provide Country, City, and Postal Code to calculate accurate shipping fees.
PAYMENTS MUST BE MADE VIA PAYPAL ONLY.
ITEMS ARE SHIPPED VIA USPS (POSTAL) PRIORITY INTERNATIONAL. THIS IS THE MOST COST -EFFECTIVE WAY TO SHIP. PLEASE ALLOW 6 UP TO 10 BUSINESS DAYS FOR DELIVERY.
Please be aware that international shipments may incur import taxes and duty fees upon arrival depending on the country’s policies. You will be responsible for all import fees that may incur upon arrival. Please contact your local customs office to find out what kind of fees you can expect based upon the type of merchandise you wish to buy before purchasing.
~Shipping~
SHIPPING & DELIVERY INFORMATION
All items are ship insured via USPS or FEDEX ground. We do not ship on holidays and weekends.
Alaska & Hawaii - Shipping outside the Continental US is also available. Additional charges may incur which will be invoiced separately via PayPal. These charges must be paid prior to shipping.
International Buyers - Please contact us for shipping quotes prior to purchasing. We generally ship all international orders via USPS. Please note that other items such as our vintage style signs are made of wood and therefore heavy. Shipping rates will be higher. If you are unsure, you may contact us for shipping quotes. Please be aware that international shipments may incur import taxes and duty fees upon arrival depending on the country's policies. You will be responsible for all import fees that may incur upon arrival. You may contact your local custom office to find out what kind of fees you can expect based upon the type of merchandise you wish to buy. I only accept PayPal payments from international buyers.
Combined Shipping -smaller items can be combined for shipping. Other items will be combine whenever possible.
Items we have in stock will ship within 3 business days. We will inform you immediately if there are changes in the schedule.
If an item you order is backordered, we will inform you immediately with new shipping date.
RETURN POLICY
Custom orders, one of a kind items, handcrafted, and vintage pieces are NON RETURNABLE. Since all vintage and antique items are not always perfect, any flaws or damage will be disclosed through description . Please email us if you have any questions regarding a particular item before purchasing. New items may qualify for return if a mistake was made on our part. We will accept returns within 10 days of receipt. All returns must be in the original packaging and undamaged and must be accompanied by an authorization code which will be given to you when you contact us about returning your item(s).
LOSS OR DAMAGED ITEMS
If you received an item that has been damaged in transit, please contact us as soon as possible. We will be glad to file the insurance claim on your behalf and follow up to insure your refund is credited back to you. Please keep all original packaging box and item intact for their inspection and pick up. Failure to do so may result in your claims being rejected. In most cases, claims are resolved within 7 to 10 business days.
~Vinyl Lettering~
Custom Vinyl Lettering & Wall Art is the latest trend in home decorating. These letters & wall art are just like stickers, but are washable and go on the wall in one piece. They are about as thick as 3 coats ofpaint. The look of custom stenciling without the hassel of painting!
Our vinyl lettering & wall art can be applied directly to walls, wood, glass,tile, mirrors or any smooth or semi-smooth surfaces. When ready to redecorate it can be easily removed.
What a wonderful way to add warmth and character to your home or business.
Included in purchase will be custom vinyl lettering, simple instructions for applying and application tool.
Available in Matte Black, Matte White, Pink, Teal, Antique White,Brown or Copper. Other colors available for additional charge... just ask!
All items are inspected before shipping. We take no responsibility for application & removal of the vinyl artwork. We do not cover damages caused from shipping, please purchase shipping insurance for $1.65 for guaranteed safe delivery.
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Featured in Oct/Nov 2009 issue!
